I set a rule that people weren't allowed to send good news unless they sent around an equal amount of bad news. We had to get a balanced picture. In fact, I kind of favored just hearing about the accounts... ...
We're at the point now where the challenge isn't how to communicate effectively with e-mail; it's ensuring that you spend your time on the e-mail that matters most.
I think there certainly was a milestone in the '90s with regards to the Internet achieving critical mass. There were several magical factors that came together: the creation of HTML by Tim Berners-Lee, the drop in the price of communications,... ...
Someone in the society has to deal with the reality that there are finite resources and we're making trade-offs, and be explicit about that. When the car companies were found to have a memo that actually said, "This safety feature... ...
I'm a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they're interested in.
In my parents I saw a model where they were really always communicating, doing things together. They were really kind of a team. I wanted some of that magic myself.
If you get health, then you have opportunity for literacy. Health first, then literacy. Once you have literacy, then you have a chance to bring in the new tools of communication. Let people reach out and have access to the... ...
